According to an analysis by Bloomberg Intelligence, global banks could cut as many as [number] million jobs in the next three to five years as artificial intelligence (AI) replaces tasks currently performed by humans.

The report, released on [date], indicates that surveyed executives expect an average workforce reduction of [percentage]%. The areas at highest risk include back office, middle office, and operations, with potential changes also anticipated in customer service and Know Your Customer (KYC) functions.

Bloomberg Intelligence senior analyst Thomas Nothhelfer said: "Any job involving routine, repetitive tasks is at risk. However, artificial intelligence won't completely eliminate these jobs but will lead to a transformation of the workforce."

Among the respondents, nearly % anticipate more significant layoffs, ranging between % and %. The banks analyzed include Citigroup, JPMorgan Chase, and Goldman Sachs.

These changes may enhance the profitability of the banking sector, with pretax profits potentially increasing by up to % by the year due to productivity gains from artificial intelligence, equivalent to an additional $ billion.

% of respondents expect generative artificial intelligence to increase productivity and income by at least % within the next three to five years. Since the financial crisis, banks have modernized their systems to accelerate processes and reduce costs, and are now investing in a new generation of AI tools to further enhance productivity.

A report from Citigroup in [year] [month] found that, compared to other industries, artificial intelligence may eliminate more jobs in the banking sector, with approximately % of banking positions being highly automated. However, many companies have pointed out that this shift will involve a transformation of roles rather than complete job replacement.

摩根大通人工智能主管 去年 月表示，迄今为止，生成式人工智能的采用更多的是为了增强现有角色，而不是取代它们。

JPMorgan Chase CEO Jamie Dimon stated in [year] that artificial intelligence could significantly improve employees' quality of life, even though it might replace certain roles: "Your children will live to [age] and won’t have cancer; technology will make this happen, and they’ll only need to work three and a half days a week."